1. Interpretation and Definitions

Application refers to the MILOE software provided by the individual creator ("Developer", "We", "Us", or "Our") and downloaded by You on any electronic device.

Application Store means the Apple App Store or Google Play Store where the Application was downloaded.

Country refers to the United Kingdom.

Device means any device that can access the Service, such as a smartphone, tablet, or computer.

Service refers to the Application and its features, including journaling and AI-generated affirmations.

Terms means these Terms and Conditions.

User Consent & Data Processing refers to Your agreement to allow anonymous journal content to be transmitted to a third-party AI provider for affirmation generation.

You means the individual using the Service.

2. Acknowledgment

By accessing or using the Service, You confirm that You have read, understood, and agreed to be bound by these Terms and our Privacy Policy.

3. Eligibility

You must be at least 13 years old (or 16 in certain jurisdictions) to use MILOE. If You are a parent or guardian and believe Your child has used the Service without Your consent, please contact Us.

4. Purpose of the App

MILOE is designed to support personal well-being through guided journaling and personalized, AI-generated affirmations. It is intended for self-reflection, not medical treatment.

5. No Medical or Mental Health Advice

The content provided in MILOE is for informational and personal development purposes only. It is not a substitute for professional psychological or medical advice, diagnosis, or treatment.

6. AI-Generated Content

Affirmations in MILOE are generated using artificial intelligence based on Your journal inputs. This content is automated and may not always be accurate or contextually appropriate. You are responsible for how You interpret and use it.

7. User Consent, Data Processing & Privacy Rights

When using the affirmation feature, Your journal entries (without personal identifiers) are securely and temporarily transmitted to a third-party AI provider to generate personalized affirmations.

You can:

• Opt out of this feature at any time in App Settings.
• Continue using the journaling feature without affirmations.

We comply with all relevant data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). You have the following rights:

Under GDPR (EU/UK residents):

• The right to access, correct, or delete Your personal data.
• The right to object to or restrict certain types of data processing.
• The right to withdraw consent at any time.
• The right to lodge a complaint with a data protection authority.

Under CCPA (California residents):

• The right to know what personal data we collect and how we use it.
• The right to request deletion of Your personal data.
• The right to opt out of the sale or sharing of Your personal data.
• The right to non-discrimination when exercising these rights.

We do not sell your personal data.

To exercise any of the above rights, contact us at: info@sloffly.com

For full details, see our Privacy Policy.

8. In-App Purchases & Subscriptions

MILOE offers in-app purchases to access premium features:

• Subscription Options: Monthly and Yearly subscriptions are available.
• Billing & Auto-Renewal: Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period.
• Cancellation: You can manage or cancel subscriptions through your Application Store account settings. No refunds are issued for partial billing periods.
• Price Changes: Subscription prices are subject to change. We will notify You of price changes where required. Continued use after changes constitutes agreement to the new pricing.
• Third-Party Billing Terms: For payments processed via the App Store, you agree to adhere to the respective billing terms and refund policies of the store.

9. User Responsibilities

You agree not to:

• Use the Service for unlawful, abusive, or exploitative purposes.
• Attempt to reverse-engineer or misuse any part of the Service.
• Post or store content that is illegal, harmful, or violates others' rights.

10. App Availability and Modifications

We reserve the right to modify, suspend, or discontinue the Service at any time without notice. We make no guarantees regarding uptime or performance.

11. No Warranties

The Service is provided "as is" and "as available." We make no warranties, express or implied, including but not limited to warranties of fitness for a particular purpose, accuracy, or reliability.

12. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages.
• Our total liability shall not exceed the greater of £100 or the amount paid by You for the Service.

13. Indemnification

You agree to indemnify and hold harmless the Developer from any claims, damages, or losses resulting from Your use of the Service or violation of these Terms.

14. Termination

We may suspend or terminate access to the Service at any time for violations of these Terms. Upon termination, You must cease all use of the Service.

15. Changes to These Terms

We may update these Terms occasionally. If the changes are significant, we will notify You via the app or App Store update notes. Continued use of the Service after such updates constitutes acceptance of the revised Terms.

16. Governing Law

These Terms are governed by the laws of the United Kingdom, without regard to conflict of law principles.

17. Dispute Resolution

If a dispute arises, please contact us to resolve it informally first. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts in the United Kingdom, unless otherwise required by law.

18. International Use

Users outside the UK are responsible for complying with their local laws. MILOE makes no representation that the Service is appropriate or available in all locations.

19. Severability and Waiver

If any part of these Terms is found to be invalid, the rest remain effective. Failure to enforce any part of these Terms is not a waiver of that right.

20. Contact Us

For questions, support, or to exercise Your GDPR/CCPA rights, contact:

• Email: info@sloffly.com
• Website: https://sloffly.com/miloe.html

If You are located in the EU or UK and believe that our processing of Your personal data infringes applicable laws, You may lodge a complaint with Your local data protection authority.